Every year, hundreds of hospitality and tourism academics, industry representatives, government officials, students and entrepreneurs come together to share, discuss and challenge latest developments in information technology in the fields of travel, tourism and hospitality. With the theme “Responsible eTourism” the ENTER2020 conference will focus on exploring ways technology can be used to ensure a positive impact of tourism on society, environment, and economy. We call for latest research, case studies and challenges on emergent and cutting-edge information and communication technology concepts, applications, and business models to be shared in the conference.
Organized by the International Federation for Information Technology and Travel & Tourism (IFITT), the ENTER2020 conference provides a unique venue for various tourism stakeholders to understand the application of information and communication technologies to travel and tourism, with a special focus on how eTourism can contribute to responsible digital transformation.
The ENTER2019 Industry Track is seeking proposals for presentations and challenges with a focus on, but not limited to, the following topics:
• The roles of Artificial Intelligence in the tourism world, including aspects of machine learning, natural language processing, neural networks, virtual agents and virtual concierges, such as Cortana, Watson, Siri, Google Now, VIV.ai, etc., and Avatars.
• State of the art of Big data
• Data analysis tools
• Computational thinking
• Privacy and cybersecurity
• Smart resorts supporting initiatives
• Immersive technologies (virtual reality, augmented reality, mixed reality, etc.)
• Mobile services and wearable technologies
• Dynamic packaging, including standards (Open Travel Alliance, Schemas.org, Viator)
• Hotel and restaurant gamification and simulation
• E-Learning & MOOC
• eMarketing, social media
Each presentation is at least 30 minutes. The duration can be extended per individual request and will be considered by the program committee. Presentations should contain a minimum of marketing material and should avoid discussion of commercial products but rather focus on the underlying technology or process. Presentations are conducted in English. No translation is provided.
The session could be a lecture format, presentation of research results, demonstration, train-the-trainer workshop, or presentation of a case study. The audience will be a combination of industry professionals and academics. Presenters should relate their topic to both groups, i.e. how does your topic relate to other industry professionals and how does it relate to academics? Presentations should include how the information could help professors, possible research opportunities, and implications for the classroom. You could also cover how professors could help you or options to work together in the future.
The industry track at ENTER2020 invites travel companies and tourism organisations to present the biggest challenge in digital tourism confronting the industry today. Be it technological applications, sourcing talent and skills, or visitor management challenge, the aim is to spark productive debates and explore possible solutions with ENTER2020 participants in moderated crowd challenge-solving panels. Submit your challenge here, and we will get back to you whether your challenge fits the ENTER 2020 Industry Challenge format. After confirmation, you’ll be asked to register and submit your challenge presentation as described in the Submission Guideline section of this page.
The ENTER conference offers industry professionals numerous unique benefits. There are ample networking opportunities with other industry professionals and academics. There is the ability to obtain input from a variety of senior level hospitality and tourism experts. There are options to brainstorm on research-related ideas and obtain “outside the box” feedback. There are also career and talent related opportunities.
Proposals should include:
• Suggested presentation title
• Short description of presentation (up to 300 words)
• Main topics covered
• Main takeaways for the participants
• Presenter short bio (50 words) or CV
• Short description of the presenter’s company or organisation (100 words).
• If the project has already been presented at other event(s), please specify the name of the event(s), the date of the event(s), and the name of presenter(s).
Submissions will be reviewed on an individual basis. Should we feel that the proposal is not suited to the session, you may be asked to submit a revised proposal before being accepted. Feedback will be given to all submissions confirming acceptance or rejection of the proposal and, possibly, requests for modifications. Presentations will be published online and made available to all delegates of ENTER2020.
Letter of intent (LOI): as soon as June 1, 2019
Submission closes: September 27, 2019
Notification of Acceptance/Rejection/Revision: October 25, 2019
End of Early Bird registration: November 8, 2019
Conference: January 8-10, 2020
*Conference organizers reserve the right to modify the paper submission schedule.
The 27th edition of ENTER will take place at the University of Surrey, approximately 40 miles southwest of London, UK. The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research, and ranked as a top five program for hospitality and tourism management by the Shanghai Global Rankings 2018. Within the University of Surrey, the Digital Visitor Economy Research Group is dedicated to researching, endorsing, and advocating the power of information technology and digital media in the visitor economy. The University of Surrey is located just 10 minutes’ walk from the centre of the Town of Guildford, offering a vibrant blend of entertainment, culture and history. With excellent road and rail links, and close proximity to Heathrow and Gatwick airports, delegates and guests can gather in Guildford with great ease. Although London is less than 40 miles away and approximately 30 minutes by train, the area is surrounded by rolling countryside and picturesque villages.
International Federation for Information Technologies in Travel and Tourism (IFITT) is the leading independent global community for the discussion, exchange, and development of knowledge about the use and impact of new information and communication technologies (ICT) in the travel and tourism industry.
IFITT provides an eTourism knowledge hub for tourism and technology experts, both in industry and academia. It is one of the world’s oldest tourism and technology non-profit organizations, founded in 1997. The IFITT mission is to network eTourism stakeholders and nurture eTourism innovation, exploration, and knowledge. The IFITT vision is to create THE global eTourism knowledge network and community. To learn more about IFITT and to become a member, please, follow www.ifitt.org