ENTER2020 International eTourism Conference

The 27th Annual Conference Organized by IFITT

University of Surrey, UK

January 8-10, 2020

World-Leading eTourism Conference

ENTER2020, the leading eTourism conference organised annually by the International Federation for IT and Travel & Tourism (IFITT), will be held at University of Surrey in Guildford, UK on 8-10 January 2020. Renowned for its topical debates, inspiring keynotes, and highly practical workshops, ENTER has brought together leading academics and industry professionals in travel and technology since 1994. Over the years the conference has firmly established its place as a platform showcasing cutting-edge research in eTourism and shedding light on current developments as well as future challenges in the area.

With the theme “Responsible eTourism” ENTER2020 Conference will focus on exploring ways technology can be used to ensure a positive impact of tourism on society, environment, and economy. The conference will be organised into three tracks: Research, Industry, and Destination tracks.

ENTER2020 Proceedings

Download ENTER2020 Proceedings!


Free to download for four weeks starting 18 December 2019. It will be made available thereafter in Members’ area of IFITT website.

Research Notes and LBRs in 4 Special Issues of eRTR!

eRTR 17(2): Destinations

eRTR 17(3): Innovation

eRTR 17(4): Social Media

eRTR 17(5): Technology

Expedia Group ✕ ENTER2020 Data Science Competition

Registration for the Competition is now closed.

Click HERE for more information!

Latest Tech Trends and Cutting-Edge Research

ENTER2020 will provide a unique venue for researchers, industry representatives, government officials, students and entrepreneurs to come together and share, discuss and challenge the latest developments in information technology in the fields of travel and tourism. The conference will discuss major topics that contribute to our capabilities in developing more responsible information and communication technology (ICT) in travel and tourism, covering the following areas:
● Artificial Intelligence and Machine Learning
● Big Data and Large-scale Systems
● Smart Destinations
● Augmented and Virtual Reality
● Platform Economy
● Privacy and Internet Security
● Legal, Ethical and Social Aspects of ICT
● And more.

Internationally Excellent

The University of Surrey has a proud tradition of hosting major international conferences and internationalization permeates all that we do at Surrey, contributing significantly to our mission to solve global challenges, lead research and innovation, and fuel generations of students with a spirit of curiosity and a desire to improve the world we live in. In particular, the Digital Visitor Economy Research Group within the School of Hospitality and Tourism Management at the University of Surrey is uniquely positioned to leverage its expertise and partnership networks in order to bring together an ideal mix of delegates from academia and practice, as well as from policy and leading NGOs.

ENTER2020 will focus on exploring emergent and cutting-edge ICT concepts, applications, managerial approaches and business models that reflect the progressive and responsible transformation in travel, tourism, and hospitality.

More about SHTM at Surrey


IFITT is the leading independent global community for the discussion, exchange and development of knowledge about the use and impact of new information and communication technologies (ICT) in the travel and tourism industry and experience.

IFITT mission is to share knowledge, experience, and a true passion for ICT in travel and tourism, being relevant for the industry and responsible for society at large, as well as ensuring scientific excellence.

IFITT vision is to create THE global eTourism knowledge network and community.

More about IFITT

ENTER2019 Highlights

ENTER2019 eTourism Conference
Nicosia, Cyprus | 30 Jan – 1 Feb 2019

Countdown to ENTER2020!