Michael Mrini is Director of Information Technology at Edwardian Hotels London. Michael joined Edwardian Hotels London in 1997 as Customer Services Manager. Software Development was one of Michael’s passions which he put to good use when he introduced automation and data analysis in his department during his first year with the Company.
By the year 2000 Michael had formed Edwardian’s first software development team and through progression, dedication and hard work, is now the Group’s Director of Information Technology.
With 30+ years’ experience in the hospitality industry, Michael drives a successful in-house IT team with the objective to increase the personalisation of guest services via sophisticated technology built around Edwardian’s highly specific requirements and in alignment with the Group’s vision of being ‘Memory Makers’. The EHL technology team serves 12 luxury properties including their respective F&B portfolio. Michael and his team constantly push to make this technology available to a wide range of guests and employees on as many different platforms as possible.