The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. With a beautiful and vibrant campus, we provide exceptional teaching and practical learning to inspire and empower our students for personal and professional success. Through our world-class research and innovation, we deliver transformational impact on society and shape future digital economy through agile collaboration and partnership with businesses, governments and communities. We have over 16,000 students at Surrey, of which 37 percent are from outside the UK, helping to demonstrate both the diversity of our student body and the international reputation the University enjoys.
Main Conference Venue
Rik Medlik Building (MS, #18) and Austin Pearce Building (AP, #5)
The School of Hospitality and Tourism Management at the University of Surrey is one of top-ranked programmes for hospitality and leisure management in the QS World University Rankings and for hospitality, leisure, recreation and tourism in the Complete University Guide in the UK. With a vision to be a global leader in hospitality, tourism and events education and research, the School of Hospitality and Tourism Management is dynamic and forward-thinking, offering pioneering degree programmes with a remarkable track record in graduate employment. Our excellent facilities and vibrant research culture attract professors, undergraduates and doctoral students from around the world, creating a diverse, creative and stimulating research community. Thanks to the School of Hospitality and Tourism Management, the University of Surrey became the first university to receive the Tourism Society Award – a recognition of its commitment to excellence in the tourism industry.
Within the School of Hospitality and Tourism Management, the Digital Visitor Economy Research Group is dedicated to researching, endorsing, and advocating the power of information technology and digital media in the visitor economy. This diverse research group explores the impacts of newly emerging digital platforms and human-technology interactions, particularly around smart phones, social media and hospitality, tourism and events decision-making and experiences. It also examines the rapidly evolving relationships between tourism product development, customer experiences and social media. In collaboration with leading academic, business, public, and third sector partners across a broad spectrum of disciplines, researchers within this group provide rigorous and critical scientific foundation to deliver value to the visitor economy of tomorrow.